Frequently Asked Questions
Ordering & Products
Yes. Browse in retail mode for single arrangements, or switch to wholesale for cut-to-order stems and boxes with volume trade pricing. Wholesale items have a minimum order quantity (MOQ) shown on each product.
Every product lets you add an optional greeting card message of up to 250 characters, and you can choose to send the order as an anonymous gift.
Delivery
We deliver across Dubai and the wider UAE — Abu Dhabi, Sharjah, and the other Emirates. Coverage and any delivery fees are shown at checkout.
Order before the daily cutoff (currently 2 PM) and select a same-day time window. Orders placed after the cutoff are scheduled for the next available day.
Wholesale & Trade
Wholesale pricing is tiered by quantity — the more stems you order, the lower the per-stem price. Tier breaks are shown on each product and on the wholesale band on our home page.
Payment & Returns
We accept major cards through a secure, PCI-compliant payment provider. Your card details are never stored on our servers.
Yes — enter a coupon code in your cart, and redeem any loyalty points you’ve earned at checkout. Discounts are shown before you place your order.